1. Concierge
  2. Solution home
  3. Working With Tasks
  4. Managing Tasks

Can I remove a task I no longer need done?

READ ME: We recommend you ONLY use this when NO WORK has been done on the task yet. 

There are times you'll find tasks that you might probably need to take off your list for now, either not a Priority or just something you decide you no longer need done.


We do not want you to DELETE them as it might be something you need to do in the future so we prefer you keep them on your records. You can instead just tag them COMPLETE without having to add feedback since there was no actual work done.


This feature is useful only for the ff. reasons:

 
1. You decide this task is not needed at this time and something else is of Higher Priority
2. The task was unnecessary so you'd like it deleted from your queue

3. Concerning #1, you are not certain when will the task be needed so putting it on QUEUED where it automatically reopens may not be a good option so you instead have to CLOSE it for the time being.

If it falls under any of the following reasons, you have the option to tag it COMPLETE without the need to provide feedback. 



HERE'S HOW:

From your ACTIVE and QUEUED task list, tick the checkbox of the chosen task


Then options below the task list would show and you have to choose "MARK COMPLETE"


The COMPLETE TASK window would then show up. You'll notice just below "RATE & COMPLETE TASK" there a link below that says "COMPLETE TASK (No Rating) Click it! This is what you want to choose to close the task without having to add comments/feedback.




Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article